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About, Sign-up & Contact

Description
Who we are, how to sign up, and how to reach us.
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At a glance
  • 🏒 Business purchases only β€” no individual sales and no dropshipping.
  • πŸ“¦ Order at or above the listed MOQ (minimum one carton per item).
  • πŸ’¬ Support is handled through KaiCX, Mon–Fri, 10:00 AM – 6:00 PM (KST).

About SEOUL4PM

What is SEOUL4PM?

Founded in 2020, SEOUL4PM is a Korean beauty wholesale (K-beauty B2B) platform with over USD 21.1 million in cumulative transactions, serving buyers in 188+ countries and offering 80+ Korean beauty brands (including SKIN1004, PURITO SEOUL, and HARUHARU WONDER).
SEOUL4PM operates on a margin-based reselling model β€” sourcing products on order rather than holding inventory, with no fees charged to brands β€” letting buyers purchase Korean cosmetics wholesale starting from low MOQs. The full brand list: seoul4pm.shop/brands

Can individuals purchase from SEOUL4PM?

No. SEOUL4PM is a B2B platform for business purchases only β€” we do not sell to individuals for personal use.

Can I order below the MOQ?

No. All products must be ordered at or above their listed MOQ (minimum one carton per item).

Does SEOUL4PM offer dropshipping?

No. SEOUL4PM currently focuses solely on wholesale business and does not offer dropshipping services.

Account & Sign-up

How do I sign up?

SEOUL4PM is a B2B wholesale platform, so every account goes through business verification. Signing up takes three steps:
  1. Verify your email β€” we send a verification link, so use an address you can access.
  1. Tell us about your business β€” company size, sales channels, and what you're looking to source.
  1. Upload your business registration certificate.
After signing up, you get 24 hours of temporary access to browse products and prices; full purchasing requires verification and account approval.

How do I change my account information?

You can update most information anytime under My Account. Your email address is linked to your login ID and can't be changed directly β€” contact us via KaiCX and we'll take care of it.

Why was my membership rejected?

Accounts are usually deactivated when business verification is incomplete. Provide clear, valid business registration information and we'll proceed with the approval process again.

Contact & Business Hours

How do I contact SEOUL4PM?

As a rule, all customer support is handled only through KaiCX. Operational hours: Mon–Fri, 10:00 AM – 6:00 PM (KST), closed on Korean holidays.

Other

What is MAYK?

SEOUL4PM is a B2B platform for purchasing Korean beauty brands; MAYK was a separate service that previously connected buyers with Korean cosmetics manufacturers for private-label manufacturing. For B2B purchasing of Korean beauty products, use SEOUL4PM.

Where can I find commonly needed information?

  • Order status β€” My orders
  • Shipping status β€” My orders β†’ Shipments tab
  • In-stock products β€” the In-stock promotion page
  • Documents (e.g. CPNP) β€” the Documents section on each product detail page
  • Product-related issues β€” My orders β†’ Needs attention tab
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Still need help? As a rule, all customer support is handled only through KaiCX. Mon–Fri, 10:00 AM – 6:00 PM (KST), closed on Korean holidays.
About, Sign-up & Contact | SEOUL4PM Help Center