Slow chaga Essential cleansing balm 45ml

MOQ (Minimum Order Quantity) is the smallest amount you can order for a product. Most products are sold by the box, so you'll order in full boxes — one box being the minimum.

MOA (Minimum Order Amount) is how much a brand needs in total orders before we can order from them. Since orders add up across buyers, yours may wait a bit until that point — it varies by brand.

Most of our products are pre-order, which means we source them from the brand after you place your order rather than holding them in stock.

Because of this, each item is paid in two stages.

When all the items in your order are in stock, there's no deposit — you just pay in full at checkout.

Deposit and balance are counted per item, not per order. At checkout, the 30% deposits of all your items are added up and paid as one deposit. When a shipment goes out, its invoice charges the remaining 70% of the items in that shipment only — so if your order ships in more than one batch, each invoice covers just the items in it. The total you pay is the same either way.